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Publications Home Latest Topics Automation in Hospitality Property Management Technology Digital Transformation Hotel Management Hotel Operations Food and Beverage Hotel Distribution Hotel Revenue and Marketing Hotel Data Security Type Infographics Videos Articles Interviews Overviews Analyses Resources Resources English Español Deutsch Français Polski Most Read 1 Distribution Chart 2024: Navigating the Evolving Landscape of Hotel Tech 2 Hospitality Staffing and The Labor Crunch: Updated for 2023 3 How a Hilton GM Embraces Technology for Streamlined Efficiency and Enhanced Collaboration 4 Recap: Digital & Mobile Guest Engagement Discussion 5 Destination Success: The Impact of Online Reputation on Hotel Revenue 6 2024 Luxury Hotel Guide: Top 5 Strategies for Future Success 7 How do Michelin Keys ratings stack up against guest reviews? 8 The Hotel Cybersecurity Checklist 9 The 2023 Guest Experience Benchmark Report: A Year of Revelations and Reflections Recent Posts 2024 Q1 Trends in Hotel Guest Experience: Surge in Satisfaction and Responsiveness. Infographic: Q1 Guest Experience Update 2024 Unveiling Guest Experience Trends and Strategies Navigating Digital Reputation Management for Brands The Journey of Hotel Innovation and Reputation Management Downloadable Content 1 2024 Q1 Trends in Hotel Guest Experience: Surge in Satisfaction and Responsiveness. 2 Infographic: Q1 Guest Experience Update 2024 3 2024 Luxury Hotel Guide: Top 5 Strategies for Future Success 4 Hotel Cybersecurity in 2024: The latest threats and best practices for keeping guest data secure 5 Distribution Chart 2024: Navigating the Evolving Landscape of Hotel Tech Home Latest Topics Automation in Hospitality Property Management Technology Digital Transformation Hotel Management Hotel Operations Food and Beverage Hotel Distribution Hotel Revenue and Marketing Hotel Data Security Type Infographics Videos Articles Interviews Overviews Analyses Resources Resources English Español Deutsch Français Polski Analysis Download Publication 2024 Q1 Trends in Hotel Guest Experience: Surge in Satisfaction and Responsiveness. May 16, 2024 4 minute read Read the article View Now 0 min Download Infographic Infographic: Q1 Guest Experience Update 2024 May 15, 2024 Analysis Unveiling Guest Experience Trends and Strategies Strategy Navigating Digital Reputation Management for Brands Graphic Resources Infographic Hospitality Technology Distribution Infographic: 2022 Shiji Distribution Team 4 minute read View and Download Infographic Top Tips for Restaurants to Power Their Business Shiji POS Team 1 minute read View and Download Infographic The Hotel Distribution Technology Chart 2015 Martin Soler 2 minute read View and Download Infographic The Elements of Hotel Automation: An Infographic Shiji Team 3 minute read View and Download Infographic Hotel Data Analytics: A Guide Shiji Team 5 minute read View and Download Food & Beverage Industry Learn The Benefits of Hardware Flexibility Shannon Lippe June 30, 2020 Read Articles Interview High Tech, High End: How F&B Technology is Improving Fine Dining Operations Learn Quick tips on Cloud POS Security & Redundancy Learn Mobility in Hospitality Interview How Food and Beverage Technology is Evolving in the Enterprise Hospitality Space Strategy 5 Top Learnings for Hotel Tech from 2022 Latest Interviews 7 min Let’s talk Quality Assurance with Martin Faist at Absolute Hotel Services. marketing-intl@shijigroup.com Maintaining and enhancing service quality is paramount for success. Shiji Insights had the privilege of sitting down with Martin Faist, the Vice President of Quality Assurance at Absolute… Read Interviews View Now 12 min Harnessing data for sustainability: a deep dive with Ecotourism Australia marketing-intl@shijigroup.com Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems James Montague Embracing Technology in Hotel F&B: Challenges and Opportunities Barry Phillips Hotel Distribution, Revenue and Marketing Interview An Introduction to the Metaverse for Hotels, Part 2 Simone Puorto + Shiji Insights Team Share Learn Why Your Hotel Website Needs Great Photography Martin Soler Share Interview IDeaS’s Blake Madril on Revenue Management in Today’s Recovery Landscape Blake Madril + Shiji Insights Team Share Interview Driving Profitability by Knowing Your Guest: Revenue Management with Duetto John Lingos-Webb + Shiji Team Share Analysis The New Direct: Complexities and Rewards of Social Bookings Greg Berman Share Hospitality Industry Learn Podcast The Journey of Hotel Innovation and Reputation Management marketing-intl@shijigroup.com April 24, 2024 View Now Analysis Video Enhancing Hotel Operations through Data, Personalization, and Automation marketing-intl@shijigroup.com April 10, 2024 Learn Strategy Support and Service Centres: Elevating Hotel Technology Experience David Dąbrowa April 4, 2024 Strategy Revitalizing Hotel Content Management for the Modern Consumer Anson Lau March 27, 2024 Analysis Learn Hotel Technology Trends (or Hypes?) – A Panel of Industry Leaders at ITB Berlin marketing-intl@shijigroup.com March 20, 2024 Analysis Learn The 2023 Guest Experience Benchmark Report: A Year of Revelations and Reflections Bruno Saragat March 13, 2024 Learn PSD2, How to adapt your hotel payments and security On September 14, 2019, a new regulation was introduced in Europe known as Strong Customer… Read Share View Now Analysis Data Sovereignty for Hotels: What It Really Means – Updated for 2023 With the increased popularity of cloud storage and computing systems, information that used… Read Share View Now Learn How PSD2 Service Directive Works for Hotels and Online Bookings By now, you’ve likely heard about the new credit card payment service directive and… Read Share View Now Interview What Hotels Need to Know About Data Security In recent years, hotel chains have asked their customers to share more personal information… Read Share Want to stay competitive? Sign up to our weekly Insights newsletter for exclusive reports, expert interviews, and more. Shiji Group Please correct the marked field(s) below. 1,true,6,Contact Email,2 1,false,1,First Name,2 1,false,1,Last Name,2 Thank you for Signing Up Frequently Read 1 Download Infographic Distribution Chart 2024: Navigating the Evolving Landscape of Hotel Tech 2 Analysis Hospitality Staffing and The Labor Crunch: Updated for 2023 3 Interview IT Strategy for a Mega Resort: An Interview with Hoiana’s IT Director 4 Interview How a Hilton GM Embraces Technology for Streamlined Efficiency and Enhanced Collaboration 5 Analysis Recap: Digital & Mobile Guest Engagement Discussion 6 Analysis Destination Success: The Impact of Online Reputation on Hotel Revenue 7 Analysis Infographic 2024 Luxury Hotel Guide: Top 5 Strategies for Future Success 8 Strategy Fair Share Formula & More: Finding the Right Benchmarking KPI for Hotels 9 Analysis How do Michelin Keys ratings stack up against guest reviews? 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